Information we collect
When you submit a service request, we may collect your name, email address, phone number, service details, rush service preference, uploaded documents, and any other information you choose to provide.
Our hosting provider may also process standard technical information such as IP address, browser type, device information, and basic site request logs as part of operating and securing the website.
How we use information
We use submitted information to respond to inquiries, assess service requests, arrange process serving, prepare related service records, communicate with you, and maintain appropriate business records.
Please do not submit information unless you are authorized to share it with us for the purpose of requesting legal support or process serving services.
Form handling and email delivery
Website form submissions are handled through Netlify Forms. Submission details and uploaded files may be processed and stored by Netlify so the request can be received and managed.
Form notifications and related communications may be sent to Google Workspace email accounts used by Legal Services HQ. This means submitted information may be processed by Google Workspace as part of normal email delivery, storage, and business communication.
Sharing information
We do not sell personal information. We may share information with service providers, process servers, administrative personnel, courts, tribunals, or other parties when necessary to provide requested services, comply with legal obligations, protect our rights, or complete a filing or proof of service.
Social media links on this website lead to third-party platforms. Those platforms are governed by their own privacy practices.
Retention and security
We retain information only for as long as reasonably necessary for service delivery, business administration, legal compliance, dispute resolution, or recordkeeping purposes.
We use reasonable administrative, technical, and organizational safeguards to protect submitted information. No website, email system, or internet transmission can be guaranteed to be fully secure.
Access, corrections, and questions
You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to legal, operational, and recordkeeping requirements.
For privacy questions, contact us at admin@legalserviceshq.ca.
Changes to this policy
We may update this Privacy Policy from time to time. The last modified date at the top of this page indicates when it was most recently updated.